Terms of service

OVERVIEW
Welcome to LuxxeCoast! The terms "we", "us" and "our" refer to LuxxeCoast. LuxxeCoast operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). LuxxeCoast is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We make every reasonable effort to present our products and services as accurately as possible within our online store. However, colours, textures, and the overall appearance of products may vary from how they are displayed on your device due to differences in screen settings, display technology, and device configuration.

All product descriptions, specifications, availability, and pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product or service at any time and to limit the sale or quantity of any product offered to any individual, geographic region, or jurisdiction on a case-by-case basis where permitted by applicable law.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. LuxxeCoast reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until LuxxeCoast confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as LuxxeCoast may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. 

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online store may be different from prices offered in physical stores or in online stores operated by other parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. 
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and contact telephone number so that we can complete your transactions and contact you as needed. 
In the course of placing at order with us, you represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. 

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to the LuxxeCoast and TeensLoft trademarks, all our logos, branding, website design, layouts, and the arrangement thereof, are the exclusive property of LuxxeCoast or its licensors and are protected by applicable trademark laws. 

These Terms permit you to use the Services for your personal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the trademarks on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any trademark of LuxxeCoast, Shopify or any third party. All rights not expressly granted herein are reserved by LuxxeCoast. 
LuxxeCoast's names, logos, service names, designs, slogans, and Teensloft products, are trademarks of LuxxeCoast or its affiliates or licensors. You must not use such trademarks without the prior written permission of LuxxeCoast. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All third-party trademarks, logos, product names, brand names, images, and other intellectual property featured on this website remain the property of their respective owners and are used solely for identification and descriptive purposes. 

SECTION 7 - OPTIONAL TOOLS
Our Services may provide you with access to tools, applications, or services made available by third parties. Your use of any third-party tools is entirely at your discretion. Such tools are provided on an “as is” and “as available” basis, without any warranties, representations, conditions, or guarantees of any kind, whether express or implied. To the fullest extent permitted by applicable law, LuxxeCoast shall not be liable for any loss, damage, claim, or liability arising from or relating to your access to or use of any third-party tools.

Your use of any third-party tools made available through the Services is entirely at your own discretion. You are responsible for reviewing and accepting the terms, conditions, and privacy practices of the applicable third-party provider before using such tools.

We may, from time to time, introduce new features, functionality, tools, products, or resources as part of the Services. Unless otherwise stated, all such additions shall form part of the Services and shall be governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services are intended to provide access solely to content, products, and services offered by LuxxeCoast. We do not intentionally host, endorse, or provide links to third-party websites, applications, products, or services through the Services. Any unauthorised third-party links or content that may appear without our knowledge or consent should not be considered endorsed or approved by LuxxeCoast. If you become aware of any such content, we encourage you to notify us promptly so that we may review and, where appropriate, remove it.

SECTION 9 - RELATIONSHIP WITH SHOPIFY 
LuxxeCoast is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with LuxxeCoast. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LuxxeCoast, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with LuxxeCoast.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information. 

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. 
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party. 

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (d) to transmit false or misleading information; (e) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (f) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (g) to impersonate or attempt to impersonate any other person or entity; or (h) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm LuxxeCoast, Shopify or users of the Services, or expose them to liability. 
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms. 

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the completeness, or usefulness of this information. Except as expressly stated in these Terms or where required by applicable law, the Services are provided on an “as is” and “as available” basis. While we make every reasonable effort to ensure that the Services are secure, accurate, and available, we do not warrant that they will operate without interruption, delays, errors, or technical issues.
Nothing in these Terms excludes, restricts, or limits any rights, guarantees, or remedies that cannot lawfully be excluded or limited under applicable consumer protection laws. Where the law implies warranties or guarantees that cannot be excluded, our liability shall be limited only to the extent permitted by applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LuxxeCoast, its directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and partners shall not be liable to any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of business, loss of goodwill, loss of data, or replacement cost, arising out of or relating to your use of, or inability to use, the Service or any products purchased through the Services, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, we shall not be liable for any loss or damage arising from errors, omissions, interruptions, delays, technical failures, unauthorised access, or any content made available through the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory rights that cannot lawfully be excluded or restricted.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LuxxeCoast, its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

1. Your breach of these Terms or any other policies incorporated by reference;
2. Your violation of any applicable law or regulation;
3. Your infringement or misappropriation of the rights of any third part; or
4. Your misuse of, or unlawful access to, the Services.

Where an indemnifiable claim arises, we will notify you as soon as reasonably practicable. A delay in providing notice will not relieve you of your obligations unless it materially prejudices your ability to defend the claim. We reserve the right to assume control of the defence and settlement of any such claim, at your expense, provided that we will not settle any claim imposing any admission of liability or non-monetary obligation on you without your prior written consent, which shall not be unreasonably withheld or delayed. You agree to cooperate reasonably in the defence of any indemnified claim, including by providing relevant information and documentation.

SECTION 19 - SEVERABILITY

If any provision of these terms is found unlawful, invalid, void, or unenforceable by a court or other competent authority, that provision shall be deemed modified or, where necessary, severed only to the extent required to make it enforceable under applicable law. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by such determination.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure or delay in exercising or enforcing any right, remedy, or provision under these Terms shall not constitute a waiver of that right, remedy, or provision, nor shall it prevent us from exercising it at any later time. 

These Terms, together with any policies, notices, or operating rules published by LuxxeCoast and expressly incorporated by reference, constitute the entire agreement between you and LuxxeCoast regarding your access to and use of the Services. They supersede all prior or contemporaneous agreements, communications, representations, and understandings, whether oral or written, relating to the same subject matter. 
Any ambiguity in the interpretation of these Terms shall not be construed against either party on the basis that it drafted or prepared these Terms.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms without the prior written consent of LuxxeCoast. Any attempted assignment, transfer, or delegation made without such consent shall be null and void. 

LuxxeCoast may assign, transfer, delegate, or otherwise dispose of its rights and obligations under these Terms, in whole or in part, without your consent where such transfer does not materially reduce your rights under these Terms or otherwise adversely affect the Services provided to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where LuxxeCoast is headquartered. You and LuxxeCoast consent to venue and personal jurisdiction in such courts. 

SECTION 23 - HEADINGS

The headings used in these Terms are included solely for convenience and ease of reference. They shall not affect the interpretation, construction, or enforcement of any provision of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

The most current version of these Terms is always available on this page. We encourage you to review these Terms periodically to remain informed of any updates. LuxxeCoast reserves the right to amend, update, or replace these Terms from time to time. Where required by applicable law or where changes materially affect your rights or obligations, we will provide appropriate notice through our website, by email, or by other reasonable means before the changes take effect. The effective date of any revised Terms will be indicated at the top of this page. 
Your continued access to or use of the Services after the revised Terms become effective constitutes your acceptance of those changes. If you do not agree to the updated Terms, you should discontinue your use of the Services.

SECTION 25 - CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us at operations@luxxecoast.com

LuxxeCoast Limited RC1433631